As you may be aware, Blue Cross & Blue Shield of Rhode Island has selected a new pharmacy benefits manager, Prime Therapeutics, effective January 1, 2017. As part of the transition, we will issue new member ID cards to all members with pharmacy benefits.

In order to simplify the user experience for members, we will briefly change the way we issue member IDs. Through the remainder of this year, we will send letters to members with their relevant ID information. We will begin issuing 2017 member ID cards in December.

Until the 2017 cards take effect January 1, members may present the letter rather than a member ID card. The letter includes the information you will need to check eligibility and benefits information.

You can view an example of such a letter here.

Thank you for your cooperation during this transition.